Shipping Policy

Delivery Timeframe:

• Your order will be processed within 1-3 business days after confirmation of payment.
• The estimated delivery time is between 4 to 10 business days (worldwide) from the date of order confirmation.

Shipping Rates

• Enjoy FREE shipping on all orders!
• We offer Premium Insured Shipping, ensuring that if your package is lost during transit, we will issue you a full refund immediately.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Shipping Confirmation:

• You will receive a shipping confirmation email once your order has been dispatched. If you do not receive this email within the expected timeframe, please check your spam folder or contact us at support@thetinyjoy.com

INFORMATIONS ABOUT LOST PACKAGES (ONLY FOR FREE STANDARD SHIPPING)

• Please be aware that once your order is dispatched, the responsibility for its delivery shifts to the carrier. We are not liable for any packages that are lost during the shipping process. Our responsibility concludes when the item is handed over to the carrier. We encourage you to contact the carrier directly for any concerns or issues related to the delivery of your package.